Healthcare and Wellness

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Healthcare is a vital part of the economy. Across Africa, the sector confronts significant issues, including infrastructure shortages, digitization, leadership, clinical service quality delivery, performance, efficiency, and effectiveness. Given the sector dynamics, most healthcare organisations today must undergo transformations and major adjustments to increase performance, grow skills, and reinforce best practices. These improvements must address both organisational performance and health (e.g., culture, leadership, and adaptability).  Improving operational efficiencies and healthcare delivery excellence has the potential to modify these dynamics. This entails actually focusing on operation effectiveness, safety, quality service, and patient satisfaction.

Success in a labour-intensive business like healthcare necessitates a strong human capital strategy and enhanced management systems. Performance management, people acquisition and retention, workforce productivity and job design, benefits management, and leadership development are all essential.

SSCG Healthcare is committed to providing continual support to clients and service providers in the healthcare industry as they confront challenges to enhance healthcare systems and services.  We help clients transform their management, health-tech systems, and clinical operations to improve effectiveness and efficiency through the application of a value-based strategy, best practices, and cutting-edge technology.  

We support clients to implement initiative to transform their operation models, address the sources of variability and implement critical improvements. We work alongside private and public health stakeholders to enhance healthcare system and operations. We assist with the development of internal competencies and integrate technologies to guarantee that the effect has long-term advantages. 

We support healthcare clients improve their organisational health to enhance performance and ensure that operational design supports optimal performance and a continued focus on what matters. And we support strengthen their leadership capability—from the C-suite to the front line—so people can execute their duties effectively.